FAQ

You can find the answers to many of your questions below.

How can I get the product catalogue?

Subscribe to our newsletter and we will send you our complete catalogue. There is no cost for subscribing our newsletter.

Can I order samples?

Yes, samples can be requested at a certain price based on the product. In the event that you go ahead and order the product you sampled, you will get the amount you spent on the sample credited on your order.

How can I order samples?

Please send us an Email to [email protected] and list the product names and the brand of your product selection.

Do you test on animals?

No. We never test on animals.

How do I get in touch with you?

You can send us an email at [email protected]

Where are you based?

We are based in Stuttgart, Germany.

I have a question about an order I’ve already placed.

Just reply to the confirmation email you got and we'll get in touch with you right away to help out. Or you can reach us at [email protected]

Can you tell me more information about your products?

We work hard to include as much information about our products in our product descriptions on the product page, but if there’s something more specific you’d like to know please contact us at [email protected]

How do I contact your company if my question isn’t answered here?

For more informations send us an email at [email protected]e.de